ReliefInsite is a privately held healthcare information technology company that provides secure online pain management services. The company's flagship product, ReliefInsite.com™, is a patented, secure, HIPAA-compliant web-based platform that provides visually-oriented pain assessment and tracking. Through the collection of structured and unstructured data and preparation of comprehensive reports, ReliefInsite provides a longitudinal perspective of a patient's condition in real-time, enabling improved quality of care and assessment of outcomes.
In the six years prior to launch, the ReliefInsite team interacted closely with the medical community, and worked with physicians, psychologists and other experts in pain management. As a result the ReliefInsite service is based on known and proven medical standards and practices.
ReliefInsite is developed entirely on open source technology and delivered as an on-demand service over the Internet running on dedicated servers located in a locked cage at a secure, HIPAA-compliant, site in the US.
It is our mission to help people with pain receive better and faster treatment, so they can live better and more productive lives.
Our way of achieving this is to provide patients and healthcare providers a superior means of communicating. Those of us who know the effects of pain and the terrible impact it can have on our lives, and our loved ones, are fully committed to this cause.
My beloved father, Herbert P. Ross, despite illness or mishap never missed a day of work for over 30 years until an eruption of shingles. Neither the care received from physician nor the ministrations of my mother were sufficient to reduce his pain. He was unable to return to work for 10 days and suffered from chronic pain for the rest of his life.
Hot Topics: Pain Management
Edgar Ross, MD
Why? Doctors are pressed for time. Add to this the fact that pain is often difficult to describe and track symptomatically. As a result a regular visit to the doctor is often not enough to get to the core of what's causing pain or to determine if there are better treatment options.
How? While it isn't wise for patients to dwell on pain, it is wise for them to regularly note key aspects of it and to present this information in a clear and structured way to their doctor and others involved in providing care. ReliefInsite is designed specifically for this purpose. Patient diary reports are securely shared in real-time with an unlimited number of individuals – physician, nurse, physical therapist, chiropractor, insurance adjuster and case manager, family and friends.
We continue to improve on the range, quality and depth of our service, in order to bring ever more value to the patients and healthcare professionals we serve.
Much work and many challenges lie ahead. For us these are not obstacles. They are opportunities to learn on the road to improving the quality of life for the millions of people who suffer from pain.
ReliefInsite is the creation of Fred Eberlein, the company's Founder and CEO, and Co-Founder Mark Perloe, MD.
Fred Eberlein, Founder and CEO. Fred's career spans more than 25 years in the computer industry, working both in the US and Europe. His interest in pain management started in June 2000 during a meeting he had with Dr. Mark Perloe, in Atlanta. At that time Fred, an earlier investor in the medical technology start-up Ovusoft, was seeking Mark's feedback on this unique fertility planning application. He had no idea the meeting would evolve into an ongoing and far-reaching interest in pain management that would eventually lead to the creation of ReliefInsite some years later.
Our ongoing research and development is guided by an Advisory Board consisting of leading experts in medical and technology fields, including:
Mark Perloe, MD, is Medical Director at Georgia Reproductive Specialists in Atlanta and has been a pioneer in using the Internet as a tool for providing better healthcare. He is also the creator of IVF.com, one of the leading websites providing infertility information. Mark recognized the value of creating a means for patients with pain to better communicate with their physicians. Together with Fred Eberlein, Mark helped create the initial framework for this important tool for doctors and their patients.
Edgar Ross, MD, Director of the Pain and Palliative Care Center at Brigham and Women's Hospital in Boston. Ed is Assistant Professor of Anesthesiology at Harvard Medical School and widely recognized as a leading expert in pain management. He is author of Pain Management: Hot Topics, and was drawn to working with ReliefInsite because of his interest in disease management and how the Internet can be used in support of it.
Esther Dyson, Esther and her company EDventure specialize in creating and exploiting emerging technologies and the markets around them. For more than 20 years, Dyson wrote the newsletter Release 1.0 and ran PC Forum, one of the top executive conferences in the IT industry. She is the author of Release 2.0, a book which discusses how the Internet has affected our lives.
Esther has been a board member and/or early investor in numerous startups,including Flickr, PowerSet, ZEDO, Medscape, Medstory, and Ovusoft. Her current board seats include WPP Group, 23andMe and Meetup, Inc. In addition to her active roles in a number of not-for-profit and advisory organizations, Esther follows private aviation and commercial space startups and hosts an annual Flight School conference in Aspen. Esther has a BA in economics from Harvard University.
David Auerbach, David was co-founder, EVP, President International Operations, and Director at IMPAC Medical Systems, a developer of medical data and image management software and the leading provider of integrated clinical and administrative information systems for cancer specialists. During his 16 year tenure at IMPAC, David also served as CFO and VP Operations.
David also served as President and CEO of a company formed by IMPAC to create Web-based solutions that facilitated the communication of cancer patient records between clinicians, as well as between physicians and their patients. David helped guide IMPAC from garage start up through venture capital investment, successful IPO and secondary offering, and multiple technology acquisitions, to its ultimate acquisition by an international healthcare company.
Prior to IMPAC, David held several technical positions at Varian Associates. He received his MS from Stanford University and his BS from Carnegie Mellon University.
ReliefInsite's software development center is located in Budapest, Hungary, and headed by Gábor Kunszt who is responsible for core product development and Krisztián Kovács who leads customization initiatives.
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