Monitor patients and track outcomes

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ReliefInsite is a disease management service that provides a web-based platform to enable and enhance disease management programs, particularly in pain management.

Increasingly, outcomes and quality of care are driving healthcare.

However, as the management of chronic conditions puts ever greater strain on the healthcare system, there's a need to integrate technology into the equation and put more control in the hands of patients.

This need is most apparent in the area of pain management.

Why? Because pain is subjective and often difficult (and costly) to diagnose and treat on an on-going basis. Research shows that self-reporting is a critical part of effective pain management.1

ReliefInsite is addressing this need by providing a HIPAA compliant, web-based service that reaches out to patients in order to monitor their health and behavior. Patient input is captured and automatically available in easy-to-interpret charts and graphs.

Integrated Patient, Provider and Case Management versions are available.

Our platform is built entirely on open-source technology and designed to be highly customizable. As a result we can rapidly, and at a low cost, implement a wide range of scalable solutions to meet your specific needs.

For more information read below or e-mail bizdev@reliefinsite.com.


Download Overview Key benefits...

  • Time is saved as patient diary details are summarized in graphs, charts, and animated video – forming a picture of the patient's condition. View online, save, and print.
  • Patient compliance and behavior is improved through real-time patient reporting and alerts. (For those without Internet access we offer our interactive voice response (IVR) module that collects patient input directly over the phone.)

Key features... [Back to top]

  • HIPAA compliant, secure, web-based pain diary and assessment service.
  • Built on known and proven models in pain management.

ReliefInsite service modules. [Back to top]

We also provide customized and white-labeled versions of our service to meet your specific needs.

Body Map Body Map. Pain location and intensity. (Patients can track 3 different pain levels.*)
Characteristics Characteristics.* Patients describe their pain. (For female users a menses tracking tool is included.)
Symptoms Symptoms.* How the patient feels. Describe any effects of medication.
Lifestyle and Function Lifestyle.* Patients record impact on work, finances, activities, life, etc.
Medications and Treatment Medications & Treatment.* Compliance and Satisfaction.
Notes Notes. Available throughout the diary to record comments.
Reminders Reminders.* Up to 3 per day.
Reports Reports+ Provider Ready Report (PRR)* and customizable reports. View, print or save on your computer.

* Only available in the Premium Diary. For a side-by-side comparison of diaries click here.

How to Use... [Back to top]

ReliefInsite is available over the Internet and runs on a secure, HIPAA compliant website. No hardware or software installation is required.

Available Versions include: Patient, Provider and Case Management.


Reference Materials [Back to top]

We recommend the following two reports.

Pain: Current Understanding of Assessment, Management and Treatments
developed by NPC as part of a collaborative project with JCAHO

Improving the Quality of Pain Management Through Measurement and Action
developed by JCAHO as part of a collaborative project with NPC

For a detailed clinical look at Pain Management we recommend Pain Management: Hot Topics by Edgar Ross, M.D.
This book can be found at: Amazon.com.


1 Jensen et al. 1998.


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This page was last modified on: 23 May 2008 at 07:41:42 EDT