Save Time
• Improve Outcomes
• Track Compliance
• Document
• Manage Risk
• Research
ReliefInsite helps patients take a more active role in their health and better communicate with you.
The core of our solution is a secure, HIPAA compliant web-based diary service that collects key medical details to aid in the diagnosis and on-going treatment of patients with pain.
Getting patients engaged in monitoring their health can affect their behavior. This is another way we can help improve outcomes.
ReliefInsite tracks patients and automatically creates reports on a wide range of variables, from treatment compliance and physical activity to pain location & intensity.
Patient usage is best when ReliefInsite is implemented as part of a care plan that:
- Is required or strongly recommended by you their physician, nurse, physical therapist, pharmacist, etc.
- Includes patient education as to why it's important. To download a patient prescription form click here.
 For an editable version click here.
Integrated Patient, Provider and Nurse Services versions are available.
For more information and details on how we can provide a solution specific to your practice send an e-mail to bizdev@reliefinsite.com.
A practical solution to the difficult task of patient monitoring.
Because of the subjective nature of pain, patient self-reporting is a critical part of effective pain management.1
As a physician, nurse, physical therapist, chiropractor or other healthcare professional, your time is very limited. Yet it remains your top priority to provide the best care possible to the many patients you treat.
Assessing a patient's pain is not an easy task; more difficult is noticing subtle changes that can take place over time.
Encouraging, if not requiring, patients to keep a diary of their pain and related details can help in diagnosis and ongoing treatment.
2008 Physician Quality Reporting Initiative (PQRI) Measure #130 & #131
Under 2008 Physician Quality Reporting Initiative (PQRI) Measure #130 The Center for Medicare & Medicaid Services (CMS) specifies that patients 18 years and older have universal documentation and verification of current... medications in the medical record.
ReliefInsite contains a Medications module where patients and providers can record, store, track and print information about medications and related details, such as symptoms.
Under 2008 Physician Quality Reporting Initiative (PQRI) Measure #131 CMS specifies "Pain Assessment Prior to Initiation of Patient Therapy." The CMS Clinical recommendation states: ...pain should be assessed prior to... the initiation of appropriate treatment and continually reassessed throughout the duration of treatment.
ReliefInsite is ideally suited to this task in that it provides a Multidimensional Pain Score tool that organizes all reports in one place, while including reminders and alerts to assure optimal patient compliance.
- Time is saved as patient diary details are summarized in graphs, charts, animated video – forming a picture of the patient's condition. View online, save, and print.
- Patient compliance and behavior is improved through real-time patient reporting and alerts. (For those without Internet access we offer our interactive voice response (IVR) module that collects patient input directly over the phone.)
- Better Outcomes are realized through improved patient assessment and re-assessment.
- Research and decision support tools help track such things as therapy effectiveness.
- Reports provide documentation to support coding.
- Nursing is made easier and chronic cases can be managed with the help of treatment protocols implemented in ReliefInsite.
- Medical risks are reduced as time-stamped records show details of the patient's condition that can be used in support of treatment decisions and to mitigate legal exposure.
"I looked over my first 3 patients' diaries and all I can say is WOW!!!!
I have already altered the treatment of two patients based on this info."
Deborah Metzger, MD, PhD
Harmony Women's Health
- HIPAA compliant, secure, web-based pain diary and assessment service.
- Built on known and proven models in pain management.
- Automatic reporting consisting of graphs and charts that provide a longitudinal perspective of the patient's pain.
- Pain assessment forms, like those given to patients while waiting in the reception, can be faxed into the patient's diary.*
- Alerts can be created to notify the patient, and others involved in their care, when specified conditions are met (or not met) or thresholds exceeded.*
- Interactive Voice Response (IVR) system for reminders, alerts, and making entries without the need for Internet login.*
- All data is securely stored and backed-up daily.
* Special features not include with Free or Premium diaries.
ReliefInsite service modules. [Back to top]
We also provide customized and white-labeled versions of our service to meet the specific needs of your practice.
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Body Map. Pain location and intensity. (Patients can track 3 different pain levels.*) |
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Characteristics.* Patients describe their pain. (For female users a menses tracking tool is included.) |
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Symptoms.* How the patient feels. Describe any effects of medication. |
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Lifestyle.* Patients record impact on work, finances, activities, life, etc. |
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Medications & Treatment.* Compliance and Satisfaction. |
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Notes. Available throughout the diary to record comments. |
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Reminders.* Up to 3 per day. |
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Reports+ Provider Ready Report (PRR)* and customizable reports. View, print or save on your computer. |
* Only available in the Premium Diary. For a side-by-side comparison of diaries click here.
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ReliefInsite is available over the Internet and runs on a secure, HIPAA compliant website. No hardware or software installation is required.
Available Versions include: Patient, Provider and Nurse Services.
Available Versions include: Patient, Provider and Nurse Services.
Patient – Patients make entries directly into the ReliefInsite service. This can be done from the patient's home, your office, or anywhere with an Internet connection. Free and Premium diaries are available for this purpose.
Provider – Invite and track your patients. When you login you will see a list of all your patients using the diary and those pending. Clicking on a patient's name takes you directly to their reports. This service is free to healthcare providers and works for both Free and Premium Diary users. Register Now!
Nurse Services – With our Nurse Services version you and/or members of your medical team can fully control patient diaries and make diary entries on behalf of your patients. If you are interested in subscribing to our Nurse Services version or would like more information please e-mail bizdev@reliefinsite.com.
Paper vs. Electronic Diaries [Back to top]
The limitations of paper diaries
There are many paper pain diaries in use today. Unfortunately, they have limitations:
- Paper diaries can be accidentally altered, damaged or lost.
- It is difficult to share paper diaries with others and to update them as the patient's condition changes.
- Paper diaries cannot be effectively organized into reports, charts, graphs, notes etc. to provide a continuous and comprehensive overview of the patient's condition.
- Paper diaries cannot be time-stamped, which means that the exact date and time of entries is not recorded. This presents a problem for many healthcare professionals as it is difficult to determine when entries were made.2 From a medical perspective, not knowing when entries were made can greatly impact the usefulness of the information reported.
- Paper diaries cannot be easily integrated into electronic medical records.
The advantages of electronic diaries (like ReliefInsite)
- Electronic diaries automatically time-stamp all entries, giving both the patient and doctor a reliable and verifiable record of when they were made.
- The information recorded is always integrated with past entries to form a single, long-term, and detailed overview of the patient's condition.
- Electronic diaries make it possible to share up-to-date reports with doctors, family members, friends and others caregivers.
- Securely store and access patient data from anywhere and at all times.
- Summary reports are generated in charts, graphs, body map images and notes. These can be attached to medical records, either in print or electronic form, or saved to your computer.
For a recent article on the use of Electronic Diaries click here.
To read more on the topic of pain management click here
This site is published by ReliefInsite, which is solely responsible for its content. Using the services and information on this site is subject to our Legal Notice. Please also review our Privacy Policy. This information is intended for the use of our users, subscribers, and healthcare professionals in the United States. ReliefInsite.Com, LLC recognizes that the Internet is a global communications medium; however, laws, regulatory requirements and information practices vary from country to country. The services provided here may not be appropriate for use outside of the United States.
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